Southern Oaks RV Resort offers a spacious 270-acre luxury RV resort, brimming with supreme accommodations and endless local adventures! Whether you’re a short-term visitor or a long-term guest, you’ll be treated to paved roads leading to spacious concrete sites up to 80 feet and excellent amenities to match. The park features four catch-and-release ponds, a 10,000 square foot clubhouse, fitness center, dance hall, game room, library, laundry facility, and more! Aransas Pass and the surrounding Texas area offer many attractions to explore. Be sure to carve out plenty of time to enjoy these nearby highlights, including a coastal excursion to beautiful Corpus Christi just 20 miles down the road. A world-class resort experience awaits at Southern Oaks RV Resort!
Thank you for bringing this to our attention. First and foremost, I would like to apologize for any inconvenience or dissatisfaction that you felt you experienced at the hands of our employees, it is one of our top priorities here at Southern Oaks to make sure our guests are provided superior customer service. With that being said, we would like to address your concerns with the hope that we can move towards an understanding. Your original reservation was for a much smaller RV, and several months after you made your reservation you reached out to us letting us know that you bought a considerably larger RV and that was the one you planned on bringing to our park. It was at this time we also informed you that your new RV could no longer fit in the spot you had reserved, and we had to see if we had the ability to accommodate your larger unit. We initially offered you a site that was supposed to come available, but it turned out the person that had that site would not be leaving due to plans falling through. The person that had that site was also a permanent guest that had been with us, in that spot for four years, so naturally we did not ask them to move and let them stay in their spot. After we found out the site we picked out for you was not going to be available we immediately followed up with you with several of other sites that were comparable and nearby, but you turned them all down. It was at that point you decided to cancel your reservation. We returned all of your deposits, in full, and charged a nominal processing fee at a 60% reduction of our normal fee for your troubles. Again, we apologize for any dissatisfaction you may have felt, but we did everything we could to accommodate your reservation change and to offer you a spot as close to your other RV reservation as possible. We hope you reconsider and stay with us in the future. Have a wonderful day, Southern Oaks Luxury RV Resort
Carolyn S Lee