Happy Jack Lodge and RV Park

Made reservations for Friday-Monday. Rented a space that was recommended by staff over the phone after giving her our vehicle and rv size advising that it is a toy hauler and need room to lower gate and back out quads. After reviewing our reservation we realized the site was not near long enough. I called a week before we were to arrive to change site, of course had to pay an extra $53.00 over the initial $209.00 we had already paid, which was fine, we needed the larger site. I called the office few days before we were to arrive to cancel reservations due to life issues out of our control. I was told by the staff on the phone to send an email, which I did immediately. I did not request a refund, I requested a credit to use at a later time. I am a retired vet and on a limited income so $262 is a chunk. I received a response from Jeanne, she was short in her response, refused a refund....I never asked for a refund, only asked for a credit for later. I called back after got the email to talk to her and of course she is not available. Left my name and number and was told she would call me back...she has not. Word of mouth is either the best or worse thing for a business, in this case it will be the worse. We have lots of supportive friends that stay here for now.

We stayed in one of the cabins as a result of having to evacuate our home due to the Tinder Fire. We payed for 2 nights but only stayed one night. The place is dirty, smells, paper thin walls and just overall a ghetto. To top it off they are not returning the money we paid for a second night and did not use. We will never stay there again and we tell everyone we can not to stay there!!!!! I have gone there 4 times asking for my refund and just get the usual " we will mail you a check". What a joke !!!!!!!