How to Approach the Campground
When talking to the campground, just ask what kind of system they use for online reservations. If they don't currently have something in place, tell them about the free RoverPass Booking System. If they want to know more information, set an appointment with one of our product specialists and we'll give them a thorough walkthrough and answer in-depth questions.
The RoverPass Booking Talking Points
Here's a few highlights about the RoverPass Booking System.
It's free for campgrounds to use.
RoverPass makes its money from charging a small convenience fee on the reservation to campers.
There's no double bookings.
You review and approve each reservation request. Guests using the service must wait for you to approve the reservation in order to be confirmed.
There's no availability calendar to manage.
You don't have to spend anytime updating calendars. You check your availability like you normally do now and then either approve or decline the reservation request.
There's about 15 minutes of work required from the campground.
You'll need to send us your current rate sheet, and let RoverPass know how you want to be paid, either by direct deposit or a monthly check
If you can answer your email and click a button, you know how to use RoverPass.
RoverPass keeps it simple and to the point. We know you don't have much time to learn a completely new system.
Objections and Responses
I don't want to do online reservations because I want to talk to my guests personally.
Every reservation request also contains the person's contact information if you need to call them.
I don't want to learn a new system or teach my front desk a new way of doing things.
The only new thing you'll have to do is look for an email alert (or text message), click the link, and then either approve or decline based on the reservation request details. It's like answering a super streamlined phone call.
I don't want to handle credit cards
RoverPass handles the credit card through their payment processor. You are not liable for anything that goes wrong.
What about cancellation policies and refunds?
We've built a system to handle hundreds of different scenarios. RoverPass works with your cancellation policy and refunds the customer accordingly.
Frequently Asked Questions
Do I have to stay at the campground in order to submit the referral?
Yes. This referral program was created to encourage current guests to have a conversation with the campground they're staying with.
How quickly do I get paid?
There are no guarantees on timing but typically when a campground inbounds to RoverPass, it takes 2-3 weeks from starting conversation to saying yes and being fully up and running.
When will I know if a campground referral was completed?
Once you submit the referral, we immediately log it in our internal system. As it progresses through our system, we keep your referral information attached. When the first reservation is completed through the RoverPass Booking System, we will reach out to you and send you $200 cash.